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Refined Shopping Experience
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Premium Quality
✦
Quality You Can Trust
✦
Refined Shopping Experience
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Exclusive Selections
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Hassle-Free Shopping
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Premium Quality
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FAQs
How long does it take to heat up?
How long does it take to heat up?
It typically reaches your selected temperature in about 8-10 seconds
Is it safe to roll when warm?
Is it safe to roll when warm?
Always wait for the tray to cool fully before rolling.
Can I use any cookware?
Can I use any cookware?
Use heat-resistant glass or ceramic containers for best results.
Can I leave it on overnight?
Can I leave it on overnight?
No, avoid prolonged unattended use over 6-8 hours.
Is it energy efficient?
Is it energy efficient?
Yes, uses low power with stable heating.
Can it keep food moist?
Can it keep food moist?
Yes, temperature control helps retain food texture.
Is it suitable for outdoor use?
Is it suitable for outdoor use?
Yes, it can be used outdoors on a stable, flat surface.
How do I clean it?
How do I clean it?
Wipe with damp cloth and mild detergent; do not submerge in water, not recommended for dishwasher use.
How to track orders & returns?
How to track orders & returns?
Tracking is sent via email/SMS. Returns accepted within 48 hours for defective items.
Does the product come with a warranty?
Does the product come with a warranty?
Yes, 6 months manufacturer's Warranty from the purchase date (excluding damage due to misuse). You are required to retain the purchase receipt as proof of purchase.
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